Terms And Conditions
WE UPDATED OUR TERMS & CONDITIONS ON February 3rd, 2020.
- ACCEPTANCE OF TERMS
By accessing, downloading, installing, or using the Companion Training LLC services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.
We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://companiontraining.com/terms-and-conditions/on a regular basis to keep Yourself informed of any changes.
2. Waiver and Release
I understand that participating in the Companion Training LLC’s Service Dog Training involves risks of personal injury and/or property damage to myself, to my dog, to members of my family and to accompanying friends. I assume all risks associated with participating in this training. I agree to comply with the instructions, rules and decisions of the Instructor(s) as it relates to myself or to my dog’s ability to safely complete the training. I certify that my dog is current on all vaccinations, is parasite free and is able to perform disability-mitigating tasks without physical harm to the dog. Additionally I certify that my dog is temperamentally sound for the rigors of service work and will not harm anyone.
• The nature of the self-training program and that I am solely responsible for the behavior of the dog I train.
• That participating in training sessions does not guarantee that my dog will be certified as a service dog nor be able to perform their trained tasks 100% of the time.
• That dogs are living breathing beings and as such may not alert to my medical condition.
• That I am 100% responsible for anything my dog does or does not do.
• That Companion Training LLC, TJ Smith and their officers, instructors, agents, employees and/or representatives are not responsible for the consequences of missed alerts.
• That despite the fact that my dog may alert me to my medical condition, I understand that 100% accuracy is never guaranteed and I will get a doctors permission in writing before I do something that could be considered dangerous to myself.
• That I will not use a dog to replace medical treatment prescribed by a doctor.
• That even though my dog has been trained to perform tasks for me, that if I do not keep up the training as instructed by the Companion Training LLC that my dog may revert back to an untrained state or perform tasks incorrectly.
• That the state and county of the purchase of any Companion Traiing LLC product or service is Ada County, Idaho and not the state and county I reside in.
• That if my dog fails the program I am not eligible for any reimbursement for time or money.
• That dogs are living beings and as such will not act perfectly in all situations.
• That dogs are living beings and are therefore subject to outside influences that may change their behavior. This may lead to the need for additional training at any point in their service life.
• That although service dog usage has been shown to improve both mental and physical health status, that participation in this training program and/or use of a service dog does not guarantee improvement in the physical or mental status of the participant.
In consideration of, and as inducement to the acceptance of my application for training, I hereby agree to indemnify and hold harmless the Companion Training LLC, TJ Smith and their officers, directors, instructors, agents, employees and/or representatives harmless of any and all claims, or claims by any member of my family, or accompanying guests of mine, injury, expense, costs or damages to myself, my dog or any handler sponsored by me, arising out of or in connection with or in any way related to training, even though the liability may arise out of negligence or carelessness on the part of the individuals or entities released in this Waiver and Release.
I agree that I will defend and indemnify Companion Training LLC, TJ Smith and their officers, directors, instructors, agents, employees and/or representatives for any injury, expense, costs or damages to any dog handlers or dogs, whether sponsored by me or not, or to third parties arising out of my own actions or the actions of my dog.
The parties agree that any and all claims, controversies, breaches or disputes arising from or related to this agreement including those pertaining to the formation, construction, performance, applicability, interpretation or the enforceability of this agreement is subject to a requirement of Binding Arbitration. This arbitration shall take place in the county of ADA, State of Idaho utilizing a arbitrator from the county of ADA, State of Idaho. Both parties shall share the cost of the dispute resolution process equally although personal attorneys and witnesses or specialist are the direct responsibility of each party and their fees and expenses shall be with responsibility of the individual parties.
I agree that the risks of training have been fully explained to me, and I have been advised to consult with my veterinarian regarding the health risks involved.
I also understand that the Companion Training LLC, TJ Smith may use for publicity or promotional purposes, my name and pictures of me or of my dog without liability or obligation to me. I have read, understand and agree.
Hours of Operation
• Companion Training LLC (“Companion Training”) office is open Monday – Friday 9 a.m. – 5 p.m. MST
• We close for all government observed holidays
This policies and procedures applies to all Companion Training LLC (“Companion Training”) products sold on this site or any other site owned by Companion Training LLC (“Companion Training”) that includes a link to this page.
Companion Training LLC – CompanionTraining.com
• Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.
- Returns and Cancellations
3.1 Digital Products
You must have Internet access and provide us with a current, valid, accepted method of payment to use the Companion Training LLC (“Companion Training”) service. We will bill the one time fee to the payment method used when signing up unless updated or changed by subscriber.
3.2 Terms of Subscription Renewal
• Refunds will only be provided in situations where the customer is unable to watch the Livestream due to technical issues on Companion Training LLC part.
• We are serious about providing these courses for people. If you want to view our digital courses, please be serious. These courses are not made to be watched and then returned. With that said, due to the nature of the access given to intellectual property, there is a zero refund policy on all digital course options.
Companion Training LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Companion Training LLC on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Companion Training LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Companion Training LLC which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Companion Training LLC reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, KERN MEDIA INC. WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.
6. Your Account
You agree to provide accurate and complete information when you register with, and as you use, Companion Training LLC and you agree to update your account information to keep it accurate and complete. You agree that Companion Training LLC may store and use the information you provide for use in maintaining and billing fees to your Account.
7. Social Media Groups and Communities
Community members of all levels are welcome here. We have community members of all skill and experience levels.
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
• Keep it respectful
Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
• No pitching to the group
We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
• No gated content
Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
• Respect confidentiality
Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
• Keep it on topic
We reserve the right to remove posts based on off-topic content or offensive content.
• Report posts that are breaking group policies
Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manger directly via private message so our team can review them.
• Breaking the rules
Two warnings for rule-breaking behavior will result in a 7-day removal from the group. After the 7-day period, you are welcome to rejoin the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.
8. INTELLECTUAL PROPERTY
You agree that the Companion Training LLC, including but not limited to Companion Training LLC Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Companion Training LLC, contains proprietary information and material that is owned by Companion Training LLC and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Companion Training LLC Services in compliance with this Agreement. No portion of the Companion Training LLC Services may be reproduced in any form or by any means, without expressed written permission from Companion Training LLC. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Companion Training LLC Services in any manner, and you shall not exploit the Companion Training LLC brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Companion Training LLC and its licensors reserve the right to change, suspend, remove, or disable access to any Companion Training LLC products, content, or other materials comprising a part of the Companion Training LLC brand at any time without notice. In no event will Companion Training LLC be liable for making these changes. Companion Training LLC may also impose limits on the use of or access to certain features or portions of Companion Training LLC services, in any case and without notice or liability.
All copyrights in and to Companion Training LLC (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Companion Training LLC and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF Companion Training LLC, EXCEPT FOR USE OF Companion Training LLC AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Companion Training LLC, the Companion Training LLC logo, other Companion Training LLC trademarks, service marks, graphics, and logos used in connection with Companion Training LLC are trademarks or registered trademarks of Companion Training LLC in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Companion Training LLC Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.
If you have questions or comments regarding Companion Training LLC, please email us at [email protected] or call 208-342-4383.
CONSULTATION NON-DISCLOSURE AGREEMENT
Companion Training LLC is acting as an expert advising the recipient in proprietary dog training techniques, specialty Service Dog training techniques, canine behavior techniques, for the purpose of helping the recipient with their personal dog needs (these trade secrets are not to be shared with other people in any form) and for that purpose the Company may make certain confidential Information available to the Recipient (the “Purpose”).
Recipient agrees that all information disclosed by the Company to Recipient relating to the Company’s prototypes, samples, dog training techniques, training sequences, breeder resources, trade secrets, research, lesson plans, processes, discoveries, formulas, concepts, ideas, designs, marketing plans, distribution methods, financial information, financial resources (including non-profits & government agencies) and other data shall be considered
Recipient must agree to the following:
- Recipient agrees all confidential information learned will not be shared or disclosed with any third party in any form including but not limited to oral, written, graphic and electronic.
- Recipient agrees not to sell any ideas from this program in any form including but not limited to oral, written, graphic and electronic.
- Recipient agrees not to record any audio, video or text during live presentation under any circumstances.
- Recipient may receive the opportunity to interview live with Companion Training LLC for advanced training if this contract is in good standing.
All consultation fees are to be paid in full. The payment is in exchange for your consultants devoted time.
Due to the complexity and time required refunding money. We have a no refund policy or a no cancellation policy. WE DO OFFER 1 RESCHEDULING OPPORTUNITY. If you need to reschedule your consultation appointment, please do so with at least 48 hours notice in advance of your original scheduled appointment. This allows enough time for your consultant to fill that dedicated time slot with someone else that needs help. Thank you for your understanding of the efficiencies this policy provides.
Companion Training LLC – Terms of Purchase and Use
CompanionTraining.com is owned and operated by Companion Training LLC
The companiontraining.com web site is operated by companiontraining.com, a division of Companion Training LLC. The mailing address for CompanionTraining.com is 3555 Sanada Way, Boise, ID 83702. Companion Training is a registered trademark of Companion Training LLC
Terms of Purchase of any and all products and animals from Companion Training LLC.
Terms of purchasing any and all products from Companion Training LLC including but not limited to all training DVDs, online courses, all dog training equipment, all dog training food and treats, all dogs.
When purchasing any product or products from Companion Training LLC it is understood that any and all products sold by Companion Training LLC are sold in Ada County – Boise, ID USA. It is the customers responsibility to pay for shipping from Ada County, Boise to their location, wherever it may be.
Any and all legal action taken against Companion Training LLC concerning the purchase or use of these products must take place in Ada County, Boise, ID. If customers do not agree with this policy they should not purchase any products from Companion Training LLC.
Diabetic Alert Dogs and any other Service Dogs trained using techniques provided by Companion Training LLC should not be considered 100% reliable. Interacting with any animal can be unpredictable, some medical alert techniques may depend on the dog’s disposition or other factors, and relying on trained Service Dogs is taken at your own risk. Companion Training LLC is not liable or responsible for any damages or complications arising from a Service Dog not performing properly.
Dog Training is never without risk of injury. Do not use any of the products sold by Companion Training LLC without consulting a professional. The training methods shown in the Companion Training LLC DVD’s are meant to be used with an instructor or trainer. Companion Training LLC cannot be held responsible for accidents or injuries to humans and/or animals. It is also agreed that anyone who purchases products from Companion Training LLC or allows others to use the products purchased from Companion Training LLC is a learned intermediary.
Any videos or DVDs purchased from companiontraining.com cannot be sold or rented to any other individual or entity, or sold for rental to any other individual or entity. If any content has been found to be used in this way, we reserve the right to pursue and collect a full distribution license fee of up to 25,000 dollars.
Do not share your logon passwords and user names. Our system is designed to detect this immediately, and suspend any account where more than one person signs on using the same username and password.
Do not reprint, republish, repost, or otherwise distribute or transmit content or images presented on this site. Downloading is easy, but just because you may be able to copy our content doesn’t mean you own it. Unauthorized use of or copying of our content, trademarks, and other proprietary material can subject you to civil or even criminal liability. Please don’t violate our copyright.
Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from CompanionTraining.com and/or Companion Training LLC. This includes but is not limited to DVD’s, Books and website content.
No right, title or interest in any purchased product including DVD’s & Books is transferred to you as a result of any such purchase. companiontraining.com reserves complete title and full intellectual property rights in any Content you purchase from this Web site.
All of the content you see and hear on the companiontraining.com web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips and text, are subject to trademark, copyright and/or other intellectual property rights or licenses held by companiontraining.com, one of its affiliates or by third parties who have licensed their materials to companiontraining.com. The entire content of this web site is a registered copyrighted as a collective work under U.S. copyright laws, and companiontraining.com owns a copyright in the selection, coordination, arrangement and enhancement of the content.
The content of this web site is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non–commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.
No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. companiontraining.com reserves complete title and full intellectual property rights in any Content you download from this Web site.
Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from CompanionTraining.com and/or Companion Training LLC
Our Registered Trademarks
“Companion Training” is a registered trademark owned by Terrance Smith. From 3555 Sanada Way, Boise, Idaho 83702, USA.
“Public Access Test” is a registered trademark owned by Terrance Smith. From 3555 Sanada Way, Boise, Idaho 83702, USA
This wheelchair Dog emblem is a registered trademark owned by Terrance Smith. From 3555 Sanada Way, Boise, Idaho 83702, USA
We welcome your comments regarding this Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to companiontraining.com shall be and remain the exclusive property of companiontraining.com. Your submission of any such comments shall constitute an assignment to CompanionTraining.com of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. CompanionTraining.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork, photos or videos.
Correction of Errors and Inaccuracies
The information on this Web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.
CompanionTraining.com Discussion Board
DISCLAIMERS –– GENERAL
THE CompanionTraining.com WEB SITE IS OPERATED BY CompanionTraining.com, A DIVISION OF Companion Training LLC, ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND.
TO THE FULL EXTENT PERMITTED BY LAW, Companion Training LLC, AND THEIR AFFILIATES (COLLECTIVELY, THE “COMPANION TRAINING LLC BUSINESSES”) DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.
WITHOUT LIMITING THE FOREGOING, COMPANION TRAINING LLC BUSINESSES DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEB SITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEB SITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.
COMPANION TRAINING LLC. BUSINESSES DO NOT ENDORSE NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS WEB SITE, OR ABOUT ANY WEB SITE YOU MAY ACCESS THROUGH THIS WEB SITE. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEB SITE.
COMPANION TRAINING LLC BUSINESSES ASSUME NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEB SITE.
If anyone is aware of any copyright violation on Companion Training web board please contact us by email ([email protected]), or by phone (208-342-4383) or by US mail (3555 Sanada Way, Boise ID 83702) We will correct any copyright violations that we are advised of on our web discussion board.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, SHALL Companion Training LLC. BUSINESSES OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEB SITE.
THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ANY Companion Training LLC BUSINESS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU ARE DISSATISFIED WITH THIS WEB SITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEB SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEB SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE Companion Training LLC. BUSINESSES UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
ENFORCEMENT OF TERMS AND CONDITIONS
BY ACCESSING AND USING THE CompanionTraining.com WEB SITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEB SITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF Idaho, UNITED STATES OF AMERICA.